Some users have complained about seeing the FaceTime activation problem on their devices. Whenever you use FaceTime for the first time, you need to activate it on your device first. Sometimes during the activation process, users encounter the FaceTime Not Working Error. So, in that case, you will have to put in a little effort to fix the error. Under various circumstances, users encounter the following error messages while trying to activate FaceTime for iPhone-
- Activation unsuccessful
- An error occurred during activation
- Waiting for activation
- Unable to contact the iMessage server. Try again.
- Could not sign in, please check your network connection
Due to a bug in iOS 13, Apple users have reported this error a lot in the previous years. This error interferes with your wifi connection which prevents FaceTime from loading. Though Apple users have been complaining about this error since 2013, there is still no solution. Still, there are a few things you can do to erase this Facetime for iOS error.
Fix FaceTime Not Working Error: Check Your Device’s Settings
If you are not connected to the internet, you won’t be able to carry on the activation. Hence first, check out if you are connected to the Wifi network or mobile data. You will have to send an SMS message to activate FaceTime and depending on your carrier, they can charge for the same.
Also, make sure your timezone is correct. You can confirm that by going to Settings> General> Date & Time. After this, you can use FaceTime and see if the FaceTime Not Working Error is gone or not.
Whenever an application is bothering you with error messages, you can restart it to get over with. FaceTime is not available in all countries or regions. So, before you panic why it is not working, make sure your country supports Facetime. Meanwhile, here is how you can restart your Facetime application-
- Go to your settings
- Find FaceTime
- Turn off FaceTime
- Then restart your iPhone
- After your device restarts, turn FaceTime back on
It may take up to 24 hours to get FaceTime back to life. But if even after 24 hours the issue continues, you can do the following process-
- Make sure you are using the updated version of iOS or Mac
- Check if your service provider is working
- Contact Apple support
Sometimes when your email address is invalid, you end up receiving the FaceTime Not Working error messages from Facetime. When you sign in or sign up to Facetime, you need to put your Apple ID. In case your email address is incorrect, you can update it by clicking the Resend button.
Get Professional Help
When you are unable to get FaceTime right even after performing these methods, you can contact a professional. A professional Apple support expert will take care of all your Facetime issues in a jiffy. Moreover, Apple support experts don’t only provide support for Facetime, but also for many other similar errors. Hence, talking to professional can help you get rid of the FaceTime Not Working Error on iPhone.